Sigli

Quel était l'objectif de votre collaboration ?We needed a professional partner to modernize a legacy logistics system and migrate it to the cloud using .NET. The goal was to redesign the architecture efficiently and rewrite much of the software. Sigli’s strong expertise in modernization made them the right choice—and the results confirmed it.

Qu'avez-vous le plus apprécié pendant votre collaboration ?We appreciated Sigli’s proactive approach and their deep understanding of our client’s logistics challenges. Their .NET and cloud expertise ensured a smooth migration and on-time, on-budget delivery.

Y a-t-il des domaines où l'agence peut s'améliorer ?I should admit that our collaboration with Sigli was pretty successful. However, some issues that arose during the migration to the cloud caused delays and slight deviations from the roadmap. After a thorough analysis of the issues, the team found an effective solution that let them complete the project on time.

Quel était l'objectif de votre collaboration ?We wanted to enhance the quality of our customer service by reducing response time. That’s why we decided to automate customer support and internal communication processes with an AI-driven solution. We were looking for a reliable company that could provide us with AI development services and build a chatbot with NLP capabilities. With its outstanding experience in this field, Sigli looked like a perfect match.

Qu'avez-vous le plus apprécié pendant votre collaboration ?We were impressed by the team’s ability to understand our business needs. From the initial consultation, they showed high engagement and shared a clear vision of how an AI chatbot could assist us. The team thoroughly understood our operations, enabling them to create an efficient solution for customer queries, payment processing, and order status retrieval. They also developed a performance dashboard. Their project management and communication made working with Sigli a pleasure.

Y a-t-il des domaines où l'agence peut s'améliorer ?In general, we are quite satisfied with the project’s outcomes. However, the team encountered some unexpected issues during the integration of the developed chatbot with our CRM. Due to this, there was a slight delay in the implementation of the chatbot.