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THINGS

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Milan, Italie
Product and Innovation Design
THINGS IS a product & innovation design agency for disrupting global B2C/ B2B markets. We design compelling experiences for hybrid (IoT) or pure digital products & services (including any kind of functional touchpoints: physical devices, web apps/sites, mobile apps, environmental...) and communication touchpoints (websites, interactive showcases, video tutorials, packaging, brochures...). We create easy, immediate & natural (voice, gesture, haptic) interactions to increase inclusivity and bring real value to every stakeholder and user.
18 personnes dans leur équipe
Parle Anglais, Italien
14 projets dans leur portefeuille
1 collaboration lancée sur Sortlist
Travaille à distance à travers le monde
Membre Sortlist depuis 2016
Fondée en 2013
3 prix décernés
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Services

12 services offerts par THINGS

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  • Description
    We analyse consumer insights, user experiences and business models, inspiring our clients with innovative design trends. We identify strategic scenarios for successful products & services integrating digital and physical worlds.
    Compétences en Innovation (10)
    DesignDesign ThinkingProduct DesignIOTUser Experience DesignInternet of ThingsNatural Language ProcessingRobotic Process AutomationMixed Reality DevelopmentSensory Marketing
    Projets en Innovation (13)
    4box: Smart Power Control App - Innovation
    Eye Op: A Vision for the Future of Ophthalmic Care - Innovation
    A Digital Ecosystem for Authentic Wine Journeys - Innovation
    Contactless studio space for pianists - Innovation
    Avis client en Innovation (1)
    Chindu Kabir
    Clients en Innovation (4)
    4BOXServices à domicile | national
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    AutoctonoVins et Spiritueux | national
    PianoLinkMusique | regional

    En savoir plus sur Innovation


  • Description
    It’s all about making interfaces more comfortable, intuitive, and efficient for users. The activities involved are: Click Path Analysis, Thumb Zone Testing (Mobile), understanding the relationship between target size/distance and usability, Eye-Tracking or Visual Hierarchy Test (A/B testing included, adjust visual hierarchy (colors, font size, placement) accordingly), Accessibility Ergonomics Audit, Usability Testing with Real Users, Usability Testing with Real Users, UI Component Size Check.
    Compétences en Ergonomie (UX/UI) (15)
    UX DesignUI DesignDigital StrategyUser ResearchUser Experience DesignUser TestingInterface DesignUX optimizationUser Experience OptimizationInterface Testing+5
    Projets en Ergonomie (UX/UI) (14)
    4box: Smart Power Control App - Ergonomie (UX/UI)
    Eye Op: A Vision for the Future of Ophthalmic Care - Ergonomie (UX/UI)
    A Digital Ecosystem for Authentic Wine Journeys - Ergonomie (UX/UI)
    Contactless studio space for pianists - Ergonomie (UX/UI)
    Avis client en Ergonomie (UX/UI) (1)
    Sergio Calza
    Clients en Ergonomie (UX/UI) (4)
    4BOXServices à domicile | national
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    AutoctonoVins et Spiritueux | national
    PianoLinkMusique | regional

    En savoir plus sur Ergonomie (UX/UI)


  • Description
    Core Specialties in Mobile App Design: -UX Design (User Experience); Focus: How the app works and feels for the user. Specialties: User research & personas, User journey mapping, Wireframing & prototyping, Usability testing, and Information architecture. -UI Design (User Interface) Focus: How the app looks and how users interact visually. Specialties: Visual design & layout, Design systems & components, Typography, color theory, iconography, Interaction design & micro-interactions, Responsive/adaptive layouts -Interaction Design Focus: How users interact with the app in real time. Specialties: Motion design (transitions, animations), Touch gesture design, Feedback and affordances, Navigation flows. We can involve tech developers for the coding of the mobile app experience we design.
    Compétences en Application mobile (7)
    mobile designmobile interfaceMobile Prototypinghybrid mobile appMobile AppApp LocalizationLocalization Services
    Projets en Application mobile (12)
    4box: Smart Power Control App - Application mobile
    Eye Op: A Vision for the Future of Ophthalmic Care - Application mobile
    A Digital Ecosystem for Authentic Wine Journeys - Application mobile
    Contactless studio space for pianists - Application mobile
    Avis clients en Application mobile (2)
    Dario Cislaghi
    Andrea Vizzini
    Clients en Application mobile (4)
    4BOXServices à domicile | national
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    AutoctonoVins et Spiritueux | national
    PianoLinkMusique | regional

    En savoir plus sur Application mobile


  • Description
    Web application design encompasses a multidisciplinary process aimed at creating user-centered, functional, and visually engaging digital experiences. The design workflow begins with strategic planning, where objectives are defined, user needs are analyzed through research and personas, and key features are prioritized. Information architecture and user journey mapping help structure the application logically and ensure intuitive navigation. Wireframing and prototyping follow, allowing teams to visualize and test core interactions early in the design process. Visual design focuses on crafting consistent user interfaces aligned with branding, accessibility standards, and platform-specific guidelines. Interaction design further enhances usability through responsive layouts, intuitive touchpoints, and microinteractions. Throughout the process, usability testing, feedback loops, and iterative refinement ensure that the application meets both user expectations and business goals. This holistic approach balances aesthetics, usability, and technical feasibility, resulting in a scalable and user-friendly web application.
    Compétences en Application web (11)
    Web DesignProduct DesignQuality AssurancewebdesignFull Stack Developmentweb basedCI IntegrationPrototype DevelopmentDevOps AutomationDevOps Implementation+1
    Projets en Application web (11)
    Eye Op: A Vision for the Future of Ophthalmic Care - Application web
    Contactless studio space for pianists - Application web
    Healthpod for Selfcare - Application web
    Post Op: End to end surgical pathways - Application web
    Avis clients en Application web (2)
    Luca Vicentini
    Marcella Tenti
    Clients en Application web (4)
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    PianoLinkMusique | regional
    CapsulaPharmaceutique et Biotech | international
    Post OpHôpitaux et Santé | international

    En savoir plus sur Application web


  • Description
    Activities for Branding & Positioning, whether you're doing a workshop, brand strategy session, or working on your own project. These are great for teams, startups, designers, marketers — really anyone building or refreshing a brand. Some Branding & Positioning Activities: -Brand Personality Exercise -Competitor Positioning Map -Ideal Customer Persona -Positioning Statement Workshop -Tagline Brainstorm -Brand Identity Matching -Packaging the Brand
    Compétences en Image de marque & branding (14)
    BrandingBrand IdentityBrand NamingBrand ExperienceBrand DesignKey Visualcompany brandingBrand Identity DesignB2B PositioningIdeal Customer Profile Definition+4
    Projets en Image de marque & branding (7)
    A Digital Ecosystem for Authentic Wine Journeys - Image de marque & branding
    Healthpod for Selfcare - Image de marque & branding
    Post Op: End to end surgical pathways - Image de marque & branding
    Twinkly: Decoration Lighting Reinvented. - Image de marque & branding
    Clients en Image de marque & branding (4)
    AutoctonoVins et Spiritueux | national
    CapsulaPharmaceutique et Biotech | international
    Post OpHôpitaux et Santé | international
    TwinklyElectronique | international

    En savoir plus sur Image de marque & branding


  • Description
    Website creation is a structured process that involves a combination of strategic planning, creative design, content development, technical implementation, and continuous optimization. The core activities we support begin with defining the website’s purpose, identifying target audiences through user personas, and organizing site content via sitemaps and wireframes. These foundational steps guide the design phase, where visual styles, layout mockups, and user interfaces are developed to reflect the brand’s identity and ensure a positive user experience. Following design, the development stage brings the website to life using selected platforms or technologies, with a focus on responsiveness, accessibility, and performance. Thorough testing ensures quality control across devices and browsers. We involve external developers in coding websites. For no-code solutions, we support them internally. Once launched, the website enters a post-launch phase of performance tracking and iterative improvement based on user behavior and analytics. Together, these activities ensure the website is not only visually appealing and functional but also strategically aligned with business goals and user needs
    Compétences en Création de site internet (5)
    Web Designwebdesignweb siteweb pageweb store
    Projets en Création de site internet (6)
    A Digital Ecosystem for Authentic Wine Journeys - Création de site internet
    Post Op: End to end surgical pathways - Création de site internet
    Twinkly: Decoration Lighting Reinvented. - Création de site internet
    GO insurtech - Création de site internet
    Clients en Création de site internet (4)
    AutoctonoVins et Spiritueux | national
    Post OpHôpitaux et Santé | international
    TwinklyElectronique | international
    Grifo TechAssurance | national

    En savoir plus sur Création de site internet


  • Description
    Graphic design is a creative and strategic discipline that combines visual communication, problem-solving, and aesthetic expression. The design process begins with understanding the client's objectives, target audience, and project requirements through research and briefing sessions. This foundation informs the conceptual development stage, where designers explore ideas, themes, and visual directions aligned with the intended message. Core activities include sketching, layout planning, typography selection, color theory application, and the integration of visual elements such as illustrations, photography, and icons. Designers use tools like Adobe Creative Suite or Figma to translate concepts into compelling visual compositions. Iteration, critique, and feedback are integral parts of the workflow, ensuring the final product effectively communicates its purpose and resonates with the intended audience. Whether applied to branding, advertising, digital media, or print, graphic design activities are guided by both creative intuition and design principles, balancing form and function to produce impactful and purposeful visual content.
    Compétences en Design & graphisme (5)
    branding graphic designmotion graphicCanvas DesignCartoon Design2D Design
    Projets en Design & graphisme (10)
    Eye Op: A Vision for the Future of Ophthalmic Care - Design & graphisme
    Contactless studio space for pianists - Design & graphisme
    Post Op: End to end surgical pathways - Design & graphisme
    Twinkly: Decoration Lighting Reinvented. - Design & graphisme
    Clients en Design & graphisme (4)
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    PianoLinkMusique | regional
    Post OpHôpitaux et Santé | international
    TwinklyElectronique | international

    En savoir plus sur Design & graphisme


  • Description
    Graphic identity design involves the creation of a cohesive visual system that represents a brand’s personality, values, and positioning across various touchpoints. The process begins with brand discovery and research, where the organization’s mission, target audience, and market landscape are analyzed. Insights from this phase inform the development of key visual components such as logos, color palettes, typography, iconography, and layout systems. Designers explore and refine visual concepts through moodboards, sketches, and digital drafts, ensuring that every element reflects the brand’s essence and communicates consistently. Activities often include creating a logo suite, selecting brand fonts, defining color usage, and establishing visual guidelines for imagery and composition. These elements are documented in a brand style guide to ensure consistent application across media, including print, web, packaging, and social platforms. The goal of graphic identity design is to build a recognizable, memorable, and emotionally resonant visual presence that supports the brand’s strategic goals and fosters trust with its audience.
    Compétences en Identité Graphique (13)
    Graphic DesignVisual IdentityLogo DesignIdentity DesignTypographyBrand Namingbrand valuebrand bookBrand CreationBrand Building+3
    Projets en Identité Graphique (6)
    Eye Op: A Vision for the Future of Ophthalmic Care - Identité Graphique
    Post Op: End to end surgical pathways - Identité Graphique
    Twinkly: Decoration Lighting Reinvented. - Identité Graphique
    GO insurtech - Identité Graphique
    Clients en Identité Graphique (4)
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    Post OpHôpitaux et Santé | international
    TwinklyElectronique | international
    Grifo TechAssurance | national

    En savoir plus sur Identité Graphique


  • Description
    Product management is a strategic function that oversees the development, launch, and lifecycle of a product to ensure it delivers value to both users and the business. The process begins with market research, competitive analysis, and customer discovery to identify user needs and opportunities. These insights inform the definition of product vision, goals, and a prioritized roadmap aligned with business objectives. Key activities include writing and managing product requirements, coordinating cross-functional teams, and guiding the product through design, development, testing, and release. Product managers facilitate agile workflows, conduct stakeholder communication, and continuously gather feedback through analytics and user testing to iterate and improve the product. Throughout the product lifecycle, product management balances user experience, technical feasibility, and business impact, ensuring that every stage of development remains customer-centric, data-informed, and aligned with the overall strategy.
    Compétences en Product Management (11)
    Product DesignProduct DevelopmentIndustrial DesignMinimum Viable ProductRevOpsProduct DiscoveryProduct ExplorationProduct StrategyProduct CoachingProduct Experience+1
    Projets en Product Management (3)
    Eye Op: A Vision for the Future of Ophthalmic Care - Product Management
    Post Op: End to end surgical pathways - Product Management
    Hapu: Next level interactive shopping experiences. - Product Management
    Clients en Product Management (3)
    The Stoneygate Eye HospitalHôpitaux et Santé | international
    Post OpHôpitaux et Santé | international
    Hapu SrlVente au détail

    En savoir plus sur Product Management


  • Description
    Packaging design is a multidisciplinary process that combines functionality, visual appeal, and brand communication to create compelling product presentations. The design journey begins with market research, competitor analysis, and an understanding of the target audience and product positioning. These insights guide the development of packaging concepts that align with brand identity and consumer expectations. Core activities include structural design (form, material, and functionality), visual design (graphics, typography, and color schemes), and regulatory considerations such as labeling requirements and sustainability standards. Designers create mockups and prototypes to test aesthetics, usability, and shelf impact, often conducting consumer testing to validate effectiveness. Collaboration with product managers, marketers, and manufacturers ensures that the final packaging design meets practical, logistical, and marketing goals. Ultimately, packaging design activities aim to enhance product visibility, protect contents, convey brand values, and influence purchasing decisions at the point of sale.
    Compétences en Packaging (4)
    Packaging DesignCustom PackagingProduct PackagingCreative Packaging
    Projets en Packaging (2)
    Twinkly: Decoration Lighting Reinvented. - Packaging
    TECNE: The Future of Combat Training - Packaging
    Clients en Packaging (2)
    TwinklyElectronique | international
    Italian Fight WearSport | international

    En savoir plus sur Packaging

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Équipe

18 membres dans l'équipe de THINGS

THINGS cover
HistoireIndependence, multiculturality & interdisciplinarity are fundamental conditions to succeed in designing global products for consumers with respect to cultural bias, behaviors, and habits. We trust in design methodologies and processes. Only by following strictly design-driven processes we can reduce risks of failure.
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Récompenses

THINGS a été récompensé 3 fois

CSSDA2022-10-01Ui,UX, innovation, Special kudos
CSSDA2020-01-31Site of The Day
BOLD Awards2022-04-01Design with AI, Social Impact

Avis clients

6 Avis clients pour THINGS

5/5
(6 avis clients)
Résumé des avis clients
Généré par l'IA
Professionnalisme et dévouement
Attention aux besoins du client
Innovation et créativité
Respect des délais et ponctualité
Qualité et souci du détail

Professionnalisme remarquable

Les clients soulignent unanimement le professionnalisme, la rigueur et le sérieux de l’équipe, qui se traduisent par un accompagnement fiable et une grande satisfaction sur les résultats livrés.

Écoute et empathie client

L’agence se distingue par sa capacité à comprendre et intégrer les besoins des clients, offrant une expérience personnalisée et un partenariat basé sur l’écoute active.

Innovation et créativité

Les retours mettent en avant l’approche innovante et la créativité de l’agence, capable de transformer des idées complexes en solutions modernes et immersives.

LV
Luca VicentiniInnovator | Start Up Founder chez VL Industries SRLS
ServiceApplication web
SecteurLogiciels et services informatiques
Équipe1 - 10
5/5
Avis client vérifié

THINGS is a very experienced design company able to create solid and creative products out of complex project requirements. Able to design every single aspect of an idea, THINGS creates immersive experiences in a modern and smart way.


ServiceApplication web
SecteurLogiciels et services informatiques
Équipe1 - 10

MT
Marcella TentiPartner chez Grifo Holding
ServiceApplication web
SecteurAssurance
Équipe51 - 200
5/5
Avis client vérifié

Excellence and Professionalism: A Work Above Expectations: I found excellence and quality. The quality and attention to detail was a constant throughout every step of the process. The end result exceeded my expectations, and I am extremely pleased with the work performed. The punctuality, professionalism and dedication demonstrated were truly excellent. I would highly recommend THINGS to anyone looking for high quality and reliable service.


ServiceApplication web
SecteurAssurance
Équipe51 - 200

DC
Dario CislaghiCo-Founder & Marketing Manager chez 4Box - A Finder Company
ServiceApplication mobile
SecteurProduits ménagers
Équipe11 - 50
5/5
Avis client vérifié

Ottima esperienza. Progetto seguito con dedizione sempre pronti ad ascoltare le nostre esigenze e richieste. Sempre nei tempi.


ServiceApplication mobile
SecteurProduits ménagers
Équipe11 - 50

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Contact

Coordonnées de THINGS

Détails



  • Siège socialCoworld Porta Romana, Via Madre Cabrini, 10, 20122 Milano MI, Italy

  • 566 Chiswick High Rd., Chiswick, London W4 5YA, UK

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